FAQ

RETURN / EXCHANGE POLICY: Our policy dictates that we accept exchanges exclusively (non-customized items only). Exchanges are permissible if postmarked back to our return address within 14 days of delivery. Customers are accountable for all associated shipping costs. It is imperative that item(s) are shipped back in the original or a similar box to ensure no damage occurs during transit. Upon receipt and evaluation of the returned item(s) to ascertain their original resale condition, you will receive shop credit equivalent to the original purchase price via e-gift card. To begin an exchange, kindly reach out to us at elkandpinedesigns@gmail.com within 14 days of receiving your order.

DO YOU OFFER REPAIRS? At Elk & Pine, we honor complimentary repairs on jewelry within 30 days of order receipt. Beyond this period, repairs are available for a fee, contingent upon the availability of materials used in the original piece. The repair cost will be determined based on the extent of repair required. To initiate a repair request, please forward an email with a photo attached to elkandpinedesigns@gmail.com.

I LOST AN EARRING: In the event of misplacing an earring purchased from us, we often have the capability to craft a new match, subject to the availability of materials/stones used in the original piece. Please send a photo of your single earring to elkandpinedesigns@gmail.com for further assistance. Typically, pricing for a single earring is half the cost of a new pair. 

I began designing jewelry while living in NYC in the early 2000's. I was a Flight Attendant in those days, traveling around the world and loving city life. Initially a hobby, it quickly gained momentum, leading me to collaborate with costume designers and stylists. It was pretty exciting to see my designs on the big screen, and adorning the necks of touring rock stars.

Today I prefer country life over city living, spending my time with my husband, Patrick and our dog Ryder. When I'm not designing jewelry, you can find me in my garden or on a hiking trail.

Born from a love of nature

Elk & Pine is born from my family’s love of nature and travel adventures in our tiny teardrop trailer. Our roots are planted in Mississippi, but we leave a piece of our hearts in the mountains of the West every time we visit. The pieces you see here reflect the landscapes we encounter on our travels, and hiking adventures. May they remind you of your own adventures or the ones you want to take.

If you would like to see more of our journeys, follow along on instagram @elkandpinedesigns